Privacy Policy
ADSIGHT LTD is committed to protecting the privacy of our guests and website visitors. This policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
- This policy applies to all personal information collected through our website, reservation system, and in-person interactions.
- By using our website or providing your information, you consent to the practices described in this policy.
- We may update this policy from time to time; any changes will be posted on this page with an updated revision date.
Information We Collect
Types of Personal Information
We collect personal information that you voluntarily provide to us when making a reservation, enquiring about private events, or contacting us through the website. This may include your name, email address, phone number, and any other details you choose to share.
- Contact details: name, email address, phone number.
- Reservation details: date, time, number of guests, special requests.
- Event enquiry details: event type, preferred date, approximate guest count.
- Payment information: if you make a deposit or payment online, we may collect billing details, though we do not store full credit card numbers.
We collect only information necessary to provide our services. We do not collect sensitive information unless required by law or with your explicit consent.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This information is used to improve our website and understand visitor trends.
- We use cookies and similar technologies to enhance your browsing experience.
- Analytics data is aggregated and does not directly identify you.
- You can control cookies through your browser settings; however, disabling cookies may affect website functionality.
No personally identifiable information is collected automatically without your knowledge.
How We Use Your Information
Primary Uses
We use your personal information to provide and improve our services, including processing reservations, responding to enquiries, and managing private events. We may also use your information to send you important updates about your booking or event.
- To confirm and manage your restaurant reservations.
- To respond to your questions and requests.
- To plan and coordinate private events and functions.
- To send you transactional communications, such as booking confirmations and reminders.
- To comply with legal obligations and protect our rights.
We do not use your information for unrelated purposes without your consent. We do not sell your personal information to third parties.
Marketing Communications
With your consent, we may send you promotional emails about special events, menu updates, and exclusive offers. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
- We only send marketing emails if you have opted in.
- You can update your preferences or unsubscribe at any time.
- We do not share your contact details with third parties for their marketing purposes.
Consent is required for marketing communications. Opt-out is available in every marketing email.
Disclosure of Your Information
Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing reservations, and managing events. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
- Examples include reservation platform providers, email service providers, and payment processors.
- We do not authorise these providers to use your information for their own purposes.
- We take reasonable steps to ensure these providers comply with Australian privacy laws.
Third parties are bound by confidentiality agreements. We remain responsible for the handling of your personal information.
Legal Requirements
We may disclose your personal information if required by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
- Compliance with court orders or government requests.
- Prevention of fraud or other illegal activities.
- Protection of the restaurant's legal interests.
Disclosure is limited to what is legally required. We will notify you of such disclosures where permitted by law.
Data Security
Security Measures
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes physical, electronic, and procedural safeguards appropriate to the sensitivity of the information.
- Secure server and encryption for online transactions.
- Restricted access to personal information within our organisation.
- Regular review of our security practices.
- Staff training on privacy and data protection.
No method of transmission over the internet is 100% secure, but we strive to protect your data. We will notify you and the relevant authorities in the event of a data breach that poses a risk of serious harm.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners.
- We use cookies to remember your preferences and improve your experience.
- We use analytics cookies to understand how visitors interact with our website.
- You can manage or disable cookies through your browser settings.
Our website uses both session cookies (temporary) and persistent cookies (remain on your device). You can opt out of non-essential cookies via our cookie consent banner.
Managing Cookies
You can control and manage cookies in various ways. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling cookies may affect the functionality of our website.
- Instructions for managing cookies can be found in your browser's help section.
- You can also use browser extensions or privacy tools to control tracking.
- For more information, see our Cookie Policy page.
We do not use cookies to collect personal information without your consent.
Accessing and Correcting Your Information
Your Rights
You have the right to request access to the personal information we hold about you, and to request corrections if you believe it is inaccurate, incomplete, or out-of-date. You may also request deletion of your personal information in certain circumstances.
- To make a request, contact us using the details provided in the Contact section below.
- We will respond to your request within a reasonable timeframe, usually within 30 days.
- We may need to verify your identity before processing your request.
- In some cases, we may be unable to delete information due to legal obligations.
Privacy Request Contact
To make a privacy request, contact us at:
Vasili Michailidi 9 Limassol 3026 Cyprus
International Data Transfers
Overseas Disclosure
We generally store personal information within Australia. However, some of our third-party service providers may be located overseas or use overseas servers. In such cases, we take reasonable steps to ensure that your information is handled in accordance with Australian privacy laws.
- We only transfer information overseas when necessary for the provision of services.
- We require overseas recipients to protect your information to a standard comparable to Australian law.
- By providing your information, you consent to such transfers where required.
Primary data storage is in Australia. Overseas transfers are limited to trusted service providers.
Changes to This Privacy Policy
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated 'last revised' date.
- We encourage you to review this policy periodically.
- Material changes will be highlighted on our website or communicated via email where appropriate.
- Continued use of our website after changes constitutes acceptance of the updated policy.
The policy was last updated on 1 January 2025. No retroactive changes will be made without notice.
Contact Us
Privacy Contact Details
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us using the details below. We will respond to your inquiry as soon as possible.
Vasili Michailidi 9 Limassol 3026 Cyprus
You may also contact us via the Reservations & Contact page.